From the first phone call to the last goodbye, my experience with OzShut Roller Shutters was amazing.
Shaun was the ‘rep’ who knocked on my door. He was charming, informative, professional, definitely ‘not pushy’, dare I say, a beautiful smile, witty, a fabulous sense of humour and through all this, he explained everything there was to know about the Roller Shutters, the installation and all the benefits. In those two hours, although it was a business event, it felt like I was entertaining a friend. (And no, we won’t hold it against him that he’s a Western Suburbs ‘Tiger’ supporter in the NRL.) The price? Unbelievably good. Shaun worked around my budget and his wonderful boss (whose name I didn’t get) added to the pleasure of the whole experience. (Thank you, boss, whoever you are).
The experience continued when Russ came to do the measuring. Again, professional and informative, explaining where the switches would be installed, the pulleys etc. It was lovely that he asked me what side of the Roller Shutters I would like to have the switches and pulleys. He was friendly, charming …… what can I say, a genuinely nice guy.
The installers arrived on time, they came, they saw and they conquered the job. It was fast, efficient and again, they showed me exactly how to operate the Roller Shutters. Very professional indeed.
The electricians arrived a few hours later and spent a good deal of time ensuring that everything was in order. They were two very polite, friendly and professional young men. (Lovely to see well mannered youth in this day and age.)
With all the people involved, I always received a phone call to confirm the times they were arriving. They all arrived on time. They were all wonderful people. I cannot praise OZ SHUT ROLLER SHUTTERS enough and would not hesitate to recommend them to all my friends and acquaintances.
THANK YOU to everyone involved in this whole process. It was a stress-free zone. In fact, the whole experience from start to finish was simply ………….. STUNNING.